Incidents | Birdie.ai Incidents reported on status page for Birdie.ai https://status.birdie.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/40b43e3dcb38cb8c278702b1120919f4.png Incidents | Birdie.ai https://status.birdie.ai/ en Birdie App recovered https://status.birdie.ai/ Wed, 18 Mar 2026 12:56:19 +0000 https://status.birdie.ai/#c1453007e07a08fa6754634d03775b9ceb5bd7c60a0960b6ca9ebba51e158ffb Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 18 Mar 2026 12:54:23 +0000 https://status.birdie.ai/#c1453007e07a08fa6754634d03775b9ceb5bd7c60a0960b6ca9ebba51e158ffb Birdie App went down Birdie App recovered https://status.birdie.ai/ Wed, 18 Mar 2026 12:47:26 +0000 https://status.birdie.ai/#4ed04f46f18832125703bd3b893ebdef95ae11f285fe4b88aae4162dc9e2d02e Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 18 Mar 2026 12:42:25 +0000 https://status.birdie.ai/#4ed04f46f18832125703bd3b893ebdef95ae11f285fe4b88aae4162dc9e2d02e Birdie App went down Birdie App recovered https://status.birdie.ai/ Wed, 18 Mar 2026 12:35:24 +0000 https://status.birdie.ai/#2fda8f1eb648aafe7546a91e003eed16e84fc488780bbea1bc752047b0c8ade3 Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 18 Mar 2026 12:30:21 +0000 https://status.birdie.ai/#2fda8f1eb648aafe7546a91e003eed16e84fc488780bbea1bc752047b0c8ade3 Birdie App went down Birdie API recovered https://status.birdie.ai/ Wed, 18 Mar 2026 02:23:05 +0000 https://status.birdie.ai/#37e49e1971d626771816d7af3abf0e4176c7dde3550a70ad06d3a7e1889c0047 Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 18 Mar 2026 02:20:14 +0000 https://status.birdie.ai/#37e49e1971d626771816d7af3abf0e4176c7dde3550a70ad06d3a7e1889c0047 Birdie API went down Birdie API recovered https://status.birdie.ai/ Tue, 17 Mar 2026 16:29:03 +0000 https://status.birdie.ai/#e7166abd52e7b6f3ee3912b8a34a0e30a725b5b0f795d261a145a980974becf2 Birdie API recovered Birdie API went down https://status.birdie.ai/ Tue, 17 Mar 2026 16:26:18 +0000 https://status.birdie.ai/#e7166abd52e7b6f3ee3912b8a34a0e30a725b5b0f795d261a145a980974becf2 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 12 Mar 2026 08:14:07 +0000 https://status.birdie.ai/#354efa3ce315d914a346c8da26ff7bac76afbfbce93800fa99a257df52efbc3b Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 12 Mar 2026 08:08:08 +0000 https://status.birdie.ai/#354efa3ce315d914a346c8da26ff7bac76afbfbce93800fa99a257df52efbc3b Birdie API went down Birdie API recovered https://status.birdie.ai/ Fri, 27 Feb 2026 07:02:08 +0000 https://status.birdie.ai/#38f30f95a7076b23884ae8ef9aa8ea3f2dbede0a1c963d8e026d92adbb2e6172 Birdie API recovered Birdie API went down https://status.birdie.ai/ Fri, 27 Feb 2026 06:59:04 +0000 https://status.birdie.ai/#38f30f95a7076b23884ae8ef9aa8ea3f2dbede0a1c963d8e026d92adbb2e6172 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 26 Feb 2026 23:20:19 +0000 https://status.birdie.ai/#749e9d94b58b2814068a5d16b07182a56e7c5ab37cb88b13d96bfa6ab7c913f2 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 26 Feb 2026 23:17:05 +0000 https://status.birdie.ai/#749e9d94b58b2814068a5d16b07182a56e7c5ab37cb88b13d96bfa6ab7c913f2 Birdie API went down Birdie App recovered https://status.birdie.ai/ Mon, 02 Feb 2026 20:35:31 +0000 https://status.birdie.ai/#220c019f0b11c160062e6b7151d6f317734a6aef8dbbee9f651c301814a411c6 Birdie App recovered Birdie App went down https://status.birdie.ai/ Mon, 02 Feb 2026 20:30:24 +0000 https://status.birdie.ai/#220c019f0b11c160062e6b7151d6f317734a6aef8dbbee9f651c301814a411c6 Birdie App went down Birdie API recovered https://status.birdie.ai/ Fri, 30 Jan 2026 19:47:07 +0000 https://status.birdie.ai/#97634d1bfd1d979a284593ad045bd8f20de73af24843d6637cb39e6ba20ba4a5 Birdie API recovered Birdie API went down https://status.birdie.ai/ Fri, 30 Jan 2026 19:41:05 +0000 https://status.birdie.ai/#97634d1bfd1d979a284593ad045bd8f20de73af24843d6637cb39e6ba20ba4a5 Birdie API went down Birdie API recovered https://status.birdie.ai/ Fri, 23 Jan 2026 04:02:02 +0000 https://status.birdie.ai/#5c26ceded17ccc88acdc691769cd03e27fee918bec53b81353c9a16e48d0cf81 Birdie API recovered Birdie API went down https://status.birdie.ai/ Fri, 23 Jan 2026 03:58:59 +0000 https://status.birdie.ai/#5c26ceded17ccc88acdc691769cd03e27fee918bec53b81353c9a16e48d0cf81 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 22 Jan 2026 08:11:03 +0000 https://status.birdie.ai/#300209b9ccc881c5f667ffad3737ca5d639a90e1a3b09c3800b6305c42929424 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 22 Jan 2026 08:08:06 +0000 https://status.birdie.ai/#300209b9ccc881c5f667ffad3737ca5d639a90e1a3b09c3800b6305c42929424 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 22 Jan 2026 05:44:06 +0000 https://status.birdie.ai/#6568f7c84a4d14cbcbd0154ce838d18509c62e06e6926b96f80e88eb2889be80 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 22 Jan 2026 05:41:01 +0000 https://status.birdie.ai/#6568f7c84a4d14cbcbd0154ce838d18509c62e06e6926b96f80e88eb2889be80 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 22 Jan 2026 04:32:08 +0000 https://status.birdie.ai/#246847fbbf1f938060362cd97c2b1b2bef0f382c6b98d9a8099d27898f8a5e31 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 22 Jan 2026 04:29:01 +0000 https://status.birdie.ai/#246847fbbf1f938060362cd97c2b1b2bef0f382c6b98d9a8099d27898f8a5e31 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 22 Jan 2026 04:14:02 +0000 https://status.birdie.ai/#371ba6dea1a2abe017f45633f93398ad56cbda60689df40620c9b70f0082e675 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 22 Jan 2026 04:11:01 +0000 https://status.birdie.ai/#371ba6dea1a2abe017f45633f93398ad56cbda60689df40620c9b70f0082e675 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 22 Jan 2026 03:05:01 +0000 https://status.birdie.ai/#4469335d8ef90c759764bc80fbb660d24d5b1ee21f3988c6999774b5b1399685 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 22 Jan 2026 02:59:02 +0000 https://status.birdie.ai/#4469335d8ef90c759764bc80fbb660d24d5b1ee21f3988c6999774b5b1399685 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 22 Jan 2026 02:34:58 +0000 https://status.birdie.ai/#2a18a15ce7cb25de6580276227d1e89f16cd72d71655ff4e30e23574a2b210bf Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 22 Jan 2026 02:29:07 +0000 https://status.birdie.ai/#2a18a15ce7cb25de6580276227d1e89f16cd72d71655ff4e30e23574a2b210bf Birdie API went down Birdie API recovered https://status.birdie.ai/ Tue, 20 Jan 2026 10:34:57 +0000 https://status.birdie.ai/#2437956d88200d28d1f0c5493d3b67ae50505c5e9fadca96b8d48ef4f93a79d5 Birdie API recovered Birdie API went down https://status.birdie.ai/ Tue, 20 Jan 2026 10:32:08 +0000 https://status.birdie.ai/#2437956d88200d28d1f0c5493d3b67ae50505c5e9fadca96b8d48ef4f93a79d5 Birdie API went down Birdie API recovered https://status.birdie.ai/ Tue, 13 Jan 2026 23:53:10 +0000 https://status.birdie.ai/#950d9be25d86caa6a16fba0f16c19bfbbff5947d6a48e3c5b548bb87b2ab210b Birdie API recovered Birdie API went down https://status.birdie.ai/ Tue, 13 Jan 2026 23:44:08 +0000 https://status.birdie.ai/#950d9be25d86caa6a16fba0f16c19bfbbff5947d6a48e3c5b548bb87b2ab210b Birdie API went down Birdie API recovered https://status.birdie.ai/ Sun, 11 Jan 2026 22:17:15 +0000 https://status.birdie.ai/#e121e2dc66437deaf15f9a139c5076ed6afbb2fd4bf29e0d26060fbcc549318f Birdie API recovered Birdie API went down https://status.birdie.ai/ Sun, 11 Jan 2026 22:14:07 +0000 https://status.birdie.ai/#e121e2dc66437deaf15f9a139c5076ed6afbb2fd4bf29e0d26060fbcc549318f Birdie API went down Birdie API recovered https://status.birdie.ai/ Fri, 09 Jan 2026 21:32:03 +0000 https://status.birdie.ai/#9868d969e20e7bc9e798f1268f84cf2317a23317e426297981958e47b6b4cb63 Birdie API recovered Birdie API went down https://status.birdie.ai/ Fri, 09 Jan 2026 21:29:16 +0000 https://status.birdie.ai/#9868d969e20e7bc9e798f1268f84cf2317a23317e426297981958e47b6b4cb63 Birdie API went down Proactive Maintenance https://status.birdie.ai/incident/774654 Wed, 26 Nov 2025 14:30:00 -0000 https://status.birdie.ai/incident/774654#bedbc026dcc14caac1f8ac054c0191b8ae7e2195ba01e4342d77b243d4321906 Maintenance completed Proactive Maintenance https://status.birdie.ai/incident/774654 Wed, 26 Nov 2025 13:45:00 -0000 https://status.birdie.ai/incident/774654#9efc871afe3ee9200901b97a6130fe4529579ba72d1edf4eb69af20ee06d1e7f # Security Update: Birdie's Proactive Action Against Supply Chain Risks Dear Customer, We are writing to provide an update on the actions Birdie is taking in relation to the recent security incident known as **SHA1-HULUD**, which affected the software supply chain of our analytics service provider, **PostHog**. ## Our Commitment We recognize the seriousness of this type of attack. Immediately following the incident's disclosure, we executed a full security audit across all our systems and integrations. **We can assure you that:** 1. **The Birdie platform and all customer data were NOT compromised** by the SHA1-HULUD attack. 2. We found no evidence of unauthorized access, data theft, or credential exposure within our environments. 3. The incident was contained within the third-party NPM packages, and our internal defense measures were effective. ## Proactive Measure: Credential Rotation Maintenance Despite the security of our current systems, Birdie is scheduling **mandatory security maintenance** to rotate all keys and access tokens used to connect to PostHog and other critical services. This action is strictly **preventative** and based on **best security practices**. By performing this credential rotation, we ensure the invalidation of any old keys, eliminating even the slightest residual risk stemming from the third-party incident. ### Maintenance Details and Impact - **The core Birdie service will NOT be affected.** - You may experience a **very brief or intermittent interruption** in functionalities that relies on our direct integration with PostHog or other services which keys are being rotated. Our priority is service continuity and the maximum protection of your data. We thank you for your trust in Birdie and remain vigilant in defending our systems.