Incidents | Birdie.ai Incidents reported on status page for Birdie.ai https://status.birdie.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/40b43e3dcb38cb8c278702b1120919f4.png Incidents | Birdie.ai https://status.birdie.ai/ en Birdie API recovered https://status.birdie.ai/ Wed, 06 May 2026 12:35:04 +0000 https://status.birdie.ai/#dfaada388f98ccd559f60592e2a998769ef8dba558efb1776494d81753926641 Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 06 May 2026 12:29:09 +0000 https://status.birdie.ai/#dfaada388f98ccd559f60592e2a998769ef8dba558efb1776494d81753926641 Birdie API went down Birdie API recovered https://status.birdie.ai/ Wed, 06 May 2026 12:20:15 +0000 https://status.birdie.ai/#0ec08e8b9a422f185c3ded332e44a5c5fa7bb19daf901e44bf50e7cd38033d55 Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 06 May 2026 12:14:17 +0000 https://status.birdie.ai/#0ec08e8b9a422f185c3ded332e44a5c5fa7bb19daf901e44bf50e7cd38033d55 Birdie API went down Birdie API recovered https://status.birdie.ai/ Wed, 06 May 2026 10:47:00 +0000 https://status.birdie.ai/#fd4829c5bc4127777a71ca0f4ec848b60625d6dcc38a279e593c723e35909cb0 Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 06 May 2026 10:44:11 +0000 https://status.birdie.ai/#fd4829c5bc4127777a71ca0f4ec848b60625d6dcc38a279e593c723e35909cb0 Birdie API went down Birdie API recovered https://status.birdie.ai/ Tue, 05 May 2026 22:17:09 +0000 https://status.birdie.ai/#becb34035b2089413b082b204970bc3b27c932db9aa2f6fd977ab25c2791591c Birdie API recovered Birdie API went down https://status.birdie.ai/ Tue, 05 May 2026 22:11:02 +0000 https://status.birdie.ai/#becb34035b2089413b082b204970bc3b27c932db9aa2f6fd977ab25c2791591c Birdie API went down Birdie API recovered https://status.birdie.ai/ Tue, 05 May 2026 21:35:05 +0000 https://status.birdie.ai/#4f38caa441f612016df38e7505c59edda42911b0a05447e2082891135b850b5c Birdie API recovered Birdie API went down https://status.birdie.ai/ Tue, 05 May 2026 21:32:12 +0000 https://status.birdie.ai/#4f38caa441f612016df38e7505c59edda42911b0a05447e2082891135b850b5c Birdie API went down Birdie API recovered https://status.birdie.ai/ Tue, 05 May 2026 10:20:32 +0000 https://status.birdie.ai/#5e0c8934fe7bff9abcd87a779c99718eb32fe0109b13e7df19a15a62455f0307 Birdie API recovered Birdie API went down https://status.birdie.ai/ Tue, 05 May 2026 10:17:12 +0000 https://status.birdie.ai/#5e0c8934fe7bff9abcd87a779c99718eb32fe0109b13e7df19a15a62455f0307 Birdie API went down Birdie App recovered https://status.birdie.ai/ Mon, 04 May 2026 19:44:27 +0000 https://status.birdie.ai/#79a5af83d1d41d37a4643c9ab05b06c8be3a077c15a0b778c1404ec3ff78dd0b Birdie App recovered Birdie App went down https://status.birdie.ai/ Mon, 04 May 2026 19:41:47 +0000 https://status.birdie.ai/#79a5af83d1d41d37a4643c9ab05b06c8be3a077c15a0b778c1404ec3ff78dd0b Birdie App went down Birdie API recovered https://status.birdie.ai/ Wed, 29 Apr 2026 05:02:19 +0000 https://status.birdie.ai/#602b6fddde013052f4c9b37d7ccb85da152e75fbc0a0d6078203aa9830955d1f Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 29 Apr 2026 04:58:59 +0000 https://status.birdie.ai/#602b6fddde013052f4c9b37d7ccb85da152e75fbc0a0d6078203aa9830955d1f Birdie API went down Birdie App recovered https://status.birdie.ai/ Mon, 27 Apr 2026 20:38:20 +0000 https://status.birdie.ai/#c186f96c7296dffe50cecc015fedad6659d89f4d48fc922a64c471da160adb2f Birdie App recovered Birdie App went down https://status.birdie.ai/ Mon, 27 Apr 2026 20:26:27 +0000 https://status.birdie.ai/#c186f96c7296dffe50cecc015fedad6659d89f4d48fc922a64c471da160adb2f Birdie App went down Birdie App recovered https://status.birdie.ai/ Wed, 22 Apr 2026 19:56:28 +0000 https://status.birdie.ai/#79300065c5bbf042d6d40adf98345871e1dee6b096d6b5dc09bda4ff269ce357 Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 22 Apr 2026 19:53:54 +0000 https://status.birdie.ai/#79300065c5bbf042d6d40adf98345871e1dee6b096d6b5dc09bda4ff269ce357 Birdie App went down Birdie App recovered https://status.birdie.ai/ Tue, 14 Apr 2026 21:08:21 +0000 https://status.birdie.ai/#5da172b95080af6559c44042de7fc8ef6a744a8421f87f9d0e5e81ae986fd9c4 Birdie App recovered Birdie App went down https://status.birdie.ai/ Tue, 14 Apr 2026 21:06:29 +0000 https://status.birdie.ai/#5da172b95080af6559c44042de7fc8ef6a744a8421f87f9d0e5e81ae986fd9c4 Birdie App went down Birdie API recovered https://status.birdie.ai/ Sat, 11 Apr 2026 19:41:05 +0000 https://status.birdie.ai/#c498ed27281eea5ef0bbb789451f213e5fe67d510f78e1e6871ebfefb3550665 Birdie API recovered Birdie API went down https://status.birdie.ai/ Sat, 11 Apr 2026 19:38:09 +0000 https://status.birdie.ai/#c498ed27281eea5ef0bbb789451f213e5fe67d510f78e1e6871ebfefb3550665 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 09 Apr 2026 00:08:07 +0000 https://status.birdie.ai/#29424079668621fd3e3e2cde5315079f7e4a62283a83b3f1d0a692834c602073 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 09 Apr 2026 00:05:02 +0000 https://status.birdie.ai/#29424079668621fd3e3e2cde5315079f7e4a62283a83b3f1d0a692834c602073 Birdie API went down Birdie API recovered https://status.birdie.ai/ Wed, 08 Apr 2026 23:31:58 +0000 https://status.birdie.ai/#d7f3162fb73a8d6004c0e3c95fb76325bc4bc7dbeacf1e2f9c10879685966728 Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 08 Apr 2026 23:26:07 +0000 https://status.birdie.ai/#d7f3162fb73a8d6004c0e3c95fb76325bc4bc7dbeacf1e2f9c10879685966728 Birdie API went down Birdie App recovered https://status.birdie.ai/ Thu, 02 Apr 2026 11:05:33 +0000 https://status.birdie.ai/#5ad91092cc2926c65a2ea2b5ad4de872acb1581f62a45d5ed9f499945acd0499 Birdie App recovered Birdie App went down https://status.birdie.ai/ Thu, 02 Apr 2026 11:03:24 +0000 https://status.birdie.ai/#5ad91092cc2926c65a2ea2b5ad4de872acb1581f62a45d5ed9f499945acd0499 Birdie App went down Birdie API recovered https://status.birdie.ai/ Wed, 01 Apr 2026 06:32:08 +0000 https://status.birdie.ai/#870452f33cb43a6bff1b44a786404bf750b2ccc123eb9037ada0a14dd6e0ea16 Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 01 Apr 2026 06:17:04 +0000 https://status.birdie.ai/#870452f33cb43a6bff1b44a786404bf750b2ccc123eb9037ada0a14dd6e0ea16 Birdie API went down Birdie App recovered https://status.birdie.ai/ Wed, 25 Mar 2026 20:20:26 +0000 https://status.birdie.ai/#3190d9ae8404cc133407385637cd3327cc14b95aadad5bd1968825fd45b27525 Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 25 Mar 2026 20:17:42 +0000 https://status.birdie.ai/#3190d9ae8404cc133407385637cd3327cc14b95aadad5bd1968825fd45b27525 Birdie App went down Birdie API recovered https://status.birdie.ai/ Mon, 23 Mar 2026 15:35:08 +0000 https://status.birdie.ai/#fd568502c8b16f69bdad1c16c2fa75554efd56011ff5ab21cb5cc6aedd596c27 Birdie API recovered Birdie API went down https://status.birdie.ai/ Mon, 23 Mar 2026 15:32:01 +0000 https://status.birdie.ai/#fd568502c8b16f69bdad1c16c2fa75554efd56011ff5ab21cb5cc6aedd596c27 Birdie API went down Birdie App recovered https://status.birdie.ai/ Wed, 18 Mar 2026 12:56:19 +0000 https://status.birdie.ai/#c1453007e07a08fa6754634d03775b9ceb5bd7c60a0960b6ca9ebba51e158ffb Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 18 Mar 2026 12:54:23 +0000 https://status.birdie.ai/#c1453007e07a08fa6754634d03775b9ceb5bd7c60a0960b6ca9ebba51e158ffb Birdie App went down Birdie App recovered https://status.birdie.ai/ Wed, 18 Mar 2026 12:47:26 +0000 https://status.birdie.ai/#4ed04f46f18832125703bd3b893ebdef95ae11f285fe4b88aae4162dc9e2d02e Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 18 Mar 2026 12:42:25 +0000 https://status.birdie.ai/#4ed04f46f18832125703bd3b893ebdef95ae11f285fe4b88aae4162dc9e2d02e Birdie App went down Birdie App recovered https://status.birdie.ai/ Wed, 18 Mar 2026 12:35:24 +0000 https://status.birdie.ai/#2fda8f1eb648aafe7546a91e003eed16e84fc488780bbea1bc752047b0c8ade3 Birdie App recovered Birdie App went down https://status.birdie.ai/ Wed, 18 Mar 2026 12:30:21 +0000 https://status.birdie.ai/#2fda8f1eb648aafe7546a91e003eed16e84fc488780bbea1bc752047b0c8ade3 Birdie App went down Birdie API recovered https://status.birdie.ai/ Wed, 18 Mar 2026 02:23:05 +0000 https://status.birdie.ai/#37e49e1971d626771816d7af3abf0e4176c7dde3550a70ad06d3a7e1889c0047 Birdie API recovered Birdie API went down https://status.birdie.ai/ Wed, 18 Mar 2026 02:20:14 +0000 https://status.birdie.ai/#37e49e1971d626771816d7af3abf0e4176c7dde3550a70ad06d3a7e1889c0047 Birdie API went down Birdie API recovered https://status.birdie.ai/ Tue, 17 Mar 2026 16:29:03 +0000 https://status.birdie.ai/#e7166abd52e7b6f3ee3912b8a34a0e30a725b5b0f795d261a145a980974becf2 Birdie API recovered Birdie API went down https://status.birdie.ai/ Tue, 17 Mar 2026 16:26:18 +0000 https://status.birdie.ai/#e7166abd52e7b6f3ee3912b8a34a0e30a725b5b0f795d261a145a980974becf2 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 12 Mar 2026 08:14:07 +0000 https://status.birdie.ai/#354efa3ce315d914a346c8da26ff7bac76afbfbce93800fa99a257df52efbc3b Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 12 Mar 2026 08:08:08 +0000 https://status.birdie.ai/#354efa3ce315d914a346c8da26ff7bac76afbfbce93800fa99a257df52efbc3b Birdie API went down Birdie API recovered https://status.birdie.ai/ Fri, 27 Feb 2026 07:02:08 +0000 https://status.birdie.ai/#38f30f95a7076b23884ae8ef9aa8ea3f2dbede0a1c963d8e026d92adbb2e6172 Birdie API recovered Birdie API went down https://status.birdie.ai/ Fri, 27 Feb 2026 06:59:04 +0000 https://status.birdie.ai/#38f30f95a7076b23884ae8ef9aa8ea3f2dbede0a1c963d8e026d92adbb2e6172 Birdie API went down Birdie API recovered https://status.birdie.ai/ Thu, 26 Feb 2026 23:20:19 +0000 https://status.birdie.ai/#749e9d94b58b2814068a5d16b07182a56e7c5ab37cb88b13d96bfa6ab7c913f2 Birdie API recovered Birdie API went down https://status.birdie.ai/ Thu, 26 Feb 2026 23:17:05 +0000 https://status.birdie.ai/#749e9d94b58b2814068a5d16b07182a56e7c5ab37cb88b13d96bfa6ab7c913f2 Birdie API went down Proactive Maintenance https://status.birdie.ai/incident/774654 Wed, 26 Nov 2025 14:30:00 -0000 https://status.birdie.ai/incident/774654#bedbc026dcc14caac1f8ac054c0191b8ae7e2195ba01e4342d77b243d4321906 Maintenance completed Proactive Maintenance https://status.birdie.ai/incident/774654 Wed, 26 Nov 2025 13:45:00 -0000 https://status.birdie.ai/incident/774654#9efc871afe3ee9200901b97a6130fe4529579ba72d1edf4eb69af20ee06d1e7f # Security Update: Birdie's Proactive Action Against Supply Chain Risks Dear Customer, We are writing to provide an update on the actions Birdie is taking in relation to the recent security incident known as **SHA1-HULUD**, which affected the software supply chain of our analytics service provider, **PostHog**. ## Our Commitment We recognize the seriousness of this type of attack. Immediately following the incident's disclosure, we executed a full security audit across all our systems and integrations. **We can assure you that:** 1. **The Birdie platform and all customer data were NOT compromised** by the SHA1-HULUD attack. 2. We found no evidence of unauthorized access, data theft, or credential exposure within our environments. 3. The incident was contained within the third-party NPM packages, and our internal defense measures were effective. ## Proactive Measure: Credential Rotation Maintenance Despite the security of our current systems, Birdie is scheduling **mandatory security maintenance** to rotate all keys and access tokens used to connect to PostHog and other critical services. This action is strictly **preventative** and based on **best security practices**. By performing this credential rotation, we ensure the invalidation of any old keys, eliminating even the slightest residual risk stemming from the third-party incident. ### Maintenance Details and Impact - **The core Birdie service will NOT be affected.** - You may experience a **very brief or intermittent interruption** in functionalities that relies on our direct integration with PostHog or other services which keys are being rotated. Our priority is service continuity and the maximum protection of your data. We thank you for your trust in Birdie and remain vigilant in defending our systems.